SHIPPING & DELIVERY POLICY
Last Updated: October 7, 2026
Snack Trap House is an online store based in Phoenix, Arizona. We do not have a public storefront or a pickup location, so every order is delivered or shipped to you. This page explains the options, what they cost and how long they take.
Delivery and shipping options
- Same-day local delivery in the Phoenix metro: Downtown Phoenix, Glendale, Tempe, Scottsdale, Mesa, Chandler and Peoria.
- Flat $10 shipping to addresses in the rest of the US, arriving in 5 to 7 business days.
- International shipping to Canada, Spain, Belgium, Portugal, Poland, Brazil, South Korea and other countries, arriving in 7 to 14 business days.
- Frozen items (ice cream) are delivered cold by us inside the Phoenix metro only. We never ship them.
- Made-to-order merch (tees and jackets) is printed after you order and shipped for a flat $10 per order. It is never same-day local delivery.
- No pickup. We are a delivery-only shop.
Same-day local delivery
Choose your delivery area at checkout. The delivery fee for that area is shown before you pay.
| Area | Delivery fee | Typical window |
|---|---|---|
| Downtown Phoenix | $7 (free on orders of $50 or more in ZIP codes 85003, 85004 and 85007) | 2 to 4 hours |
| Glendale | $7 | 2 to 4 hours |
| Tempe | $7 | 1 to 3 hours |
| Scottsdale | $12 | 2 to 4 hours |
| Mesa (including Gilbert, Apache Junction and Queen Creek) | $12 | 2 to 4 hours |
| Chandler | $12 | 2 to 4 hours |
| Peoria | $17 | 3 to 5 hours |
- Free delivery: orders of $50 or more delivered to ZIP codes 85003, 85004 and 85007 (Downtown Phoenix) are delivered free. No code is needed.
- Order minimum: $25 on the product subtotal, after any discount code and before tax and delivery fees. The minimum applies to every order.
- Delivery windows are estimates, counted from when we confirm your order. If we cannot deliver the same day, for example because the order came in late at night, we will text you and deliver the next day.
- Please be available at the delivery address. If we cannot reach you, we will call or text the number on your order to set a new time.
Shipping outside Arizona
Orders to addresses outside Arizona ship for a flat $10 per order and arrive in 5 to 7 business days. We hand each order to the carrier within 2 business days and send a tracking link once it ships.
Frozen items
Frozen items ride in an insulated cooler and are delivered by us the same day, inside the Phoenix metro only. They are never shipped, and they cannot share an order with made-to-order merch.
Please be ready to take your order when we arrive so it stays frozen. If a frozen item arrives melted or soft, see our Return & Refund Policy.
Made-to-order merch
Tees and jackets are made to order. Each product page shows how long it takes to arrive, usually 2 to 3 weeks. Your item is printed after you order and shipped to your address by our print partner, for a flat $10 per order.
Made-to-order merch is not delivered same-day and cannot share an order with ice cream. We email tracking when it ships.
International shipping
The shipping rate is per order and is shown at checkout before you pay. International orders usually arrive in 7 to 14 business days, depending on the country.
| Destination | Shipping rate |
|---|---|
| Canada | $25 |
| Spain, Belgium, Portugal and Poland | $35 |
| Brazil | $40 |
| South Korea | $45 |
| All other countries (including the UK and Australia) | $50 |
- Customs fees, import duties and taxes are the customer's responsibility.
- Brazil needs a tax ID (CPF) and South Korea needs a customs clearance code (PCCC) at checkout.
Sales tax
Sales tax is calculated at checkout on the product subtotal. Delivery and shipping fees are not taxed.
Tracking and delays
You will get an order confirmation by email. Shipped orders include a tracking link. For local deliveries we may text or call the number on your order to coordinate the handoff.
Carrier delays, customs and events outside our control can affect delivery times. If your order is late, contact us and we will help track it down.
Damaged, missing or incorrect items
If your order arrives damaged or incorrect, or does not arrive, see our Return & Refund Policy or contact us right away.
Contact us
- Email: info@snacktraphouse.com
- Phone or text: (480) 788-6572
- Location: Phoenix, Arizona (online store, no public storefront)